Course Description

Our expert trainers will show you how to navigate the various Outlook tools – Like a Pro.  Once completed our students have a full understanding of the Outlook interface, how to work with calendars, contacts, tasks, notes, apply rules, alerts, and use the journal.

Learning on line through our self-paced video instruction or live with an instructor, once completed our graduates are ready to take back their day with new found efficiency!

This training is for you if… 

  • You do your follow-ups with reminders.
  • You only use a fraction of the functions.
  • Do not use Outlook to organize your work.
  • Your follow-ups are not in order.
  • You are overwhelmed and waste time on Outlook.

 What you will learn…

  • Master all interface elements.
  • Manage your calendar (advanced).
  • Manage tasks and follow-ups (advanced).
  • Categorize and structure your files effectively.
  • Manage professional emails.

Brochure and details

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Video capsules

  • Online E-learning

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Live bundle with trainer

  • Webinar or in person + video capsules (for 1 year).

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VIP bundle

  • Webinar or in person + video capsules (for 1 year).

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Coaching

  • Webinar or in person + video capsules (for 1 year).

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Course curriculum

  • 1

    Module 1 : Display and navigation options

    • What will you learn?

    • 1.01 - Display overview

    • 1.02 - Navigation tabs, icons and functions

    • 1.03 - Drag and drop "magic"

    • 1.04 - Personalize Outlook

    • 1.05 - Creating your own dashboard

    • 1.06 - Using categories

    • 1.07 - Contextual menus

    • 1.08 - Working offline

    • 1.09 - Manage sharing and authorizations

    • 1.11 - Alerts and notifications

    • Skill integration survey.
  • 2

    Module 2 : Calendar and task basics

    • What will you learn?

    • 2.01 - The essential

    • 2.02 - Calendar navigation

    • 2.03 - Create calendar elements efficiently

    • 2.04 - Create, see or share calendars

    • 2.05 - Calendar invitations

    • 2.06 - Timezone

    • 2.07 - basic features within tasks

    • 2.08 - What is the difference between task and to-do?

    • 2.09 - Share your availability through email

    • Skills integration survey.
  • 3

    Module 3 : The essential about Task

    • What will you learn?

    • 3.00 - Documenting a long-term task

    • 3.01 - Using advanced features for your task workflow

    • 3.02 - Create and work with tasks

    • 3.03 - Add details to a tasks by using "Quickpart"

    • 3.04 - Manage categories

    • 3.09 - Status reporting of tasks

    • Skills integration survey.
  • 4

    Module 4 : Task essentials

    • What will you learn?

    • 4.01 - Personalizing the look and feel of your inbox

    • 4.02 - Get more than one signature

    • 4.03 - Use conversation mode with ease

    • 4.04 - Adding elements to your emails

    • 4.05 - Avoid repeating with the autocorrect feature

    • 4.06 - Avoid repeating with the autocorrect feature

    • 4.07 - Add the BCC field to your messages

    • 4.08 - Use the "quick access toolbar" to create checklists

    • 4.09 - Create an email template

    • 4.10 - Email delivery options

    • 4.11 - Adding a "mention" to an email

    • 4.12 - Linking email to tasks

    • 4.13 - Out of office notifications

    • 4.14 - Manage your contacts more efficiently

    • Skills integration survey
  • 5

    Module 5 : Advanced emails

    • What will you learn?

    • 5.01 - Best practices for inbox management

    • 5.02 - Apply your most used folders to your favourites

    • 5.03 - Conditional formatting to your emails

    • 5.04 A - Create effective rules to your inbox

    • 5.04 B - Rules with options

    • 5.05 - Filing your emails with the right folders

    • 5.06 - Quick Steps

    • 5.07 - Using the "advanced Searches" feature

    • 5.08 - Most efficient way to search folders

    • Skills integration survey.